Do you have any questions? We’re here to help.

ORDERING

Having trouble placing an order?

We’re sorry to hear that you’re unable to place an order. Please contact us through this online form.

SHIPPING

How can I track my order?

To check the status of your order (product or customization), please contact our team via email at [email protected] or use the order tracking section here.

What happens if I provide the wrong address?

If you provide an incorrect address and the order hasn’t been shipped yet, please email us to update the correct address. If the order has already been shipped, we regret that it has been handed over to the shipping carrier. Therefore, please ensure you enter the correct address when placing your order!

CARE AND REPAIRS

Who can I contact for product support?

Please reach out to our after-sales team through this online form. Our team is ready to assist you.

How do I care for my product?

Learn how to properly care for your item. For detailed instructions, please check here.